Quotes & Invoices
All quotes are valid for 14 days. Please note that availability, pricing, and delivery rates are subject to change. Each quote and invoice is thoroughly detailed and itemized. If a product or service is missing from the quote/invoice, it is either not included or may have been accidentally omitted. It is the client’s responsibility to review and confirm all the details within the quote. Fine Interiors reserves the right to charge for any item or service not originally included if overlooked during the quoting process.
Check Measurements
Our check measurement fee is $150.00/hour plus tax for the first 10 windows* or the first hour of measuring. For additional windows or any extra time past the initial hour, an additional hourly rate will apply. If you need to cancel or reschedule, we require at least 48 hours’ notice.
*Varies based on the size and height of the windows.
Payment Methods
We accept VISA, Mastercard, e-transfers, and cheques. Please be advised that a 2.4% surcharge applies to all credit card payments.
Placing Orders
A 50% deposit is required when placing an order. The remaining balance must be paid 24 to 48 hours prior to delivery, installation, or pickup. For fabric or wallpaper orders, the full balance is due at the time of order placement.
The remaining balance will be charged to the same credit card used for the deposit up to 24 hours before installation. For payments by cheque or e-transfer, arrangements must be made 48 hours prior to the scheduled delivery or installation.
Client’s Own Material (C.O.M.)
We do not accept client’s own material (C.O.M.) in all cases. Fine Interiors reserves the right to approve or deny any material. We cannot guarantee the outcome when C.O.M. is provided, and the client assumes full responsibility for the final result. Please note that some fabrics may shrink or stretch depending on humidity, usage, or environmental conditions, and not all fabrics perform equally.
Disclaimers
- Silhouette Blinds – Vane Openings: Depending on the size of the shades, vane openings may not close completely, which is standard for this product.
- Blackout Blinds/Roller Blinds: Light gaps may appear on the sides, top, or bottom of blackout or roller blinds. These gaps can be minimized using side channels.
- Blackout Roman Blinds: Due to the placement of rings on the back of Roman blinds, small pinholes of light may shine through.
Installation Guidelines & Policies
Installation times are provided with a 3-hour window. If you need to cancel your installation, we require 48 hours’ notice. Failing to provide sufficient notice will result in a charge of 50% of the quoted installation fee. For installations quoted at $300.00 or less, 100% of the fee will be charged if notice is not provided.
A responsible party or homeowner must be present during the installation to provide direction on preferences. Any deficiencies must be addressed while the installer is on-site to avoid additional fees for adjustments after the installation.
Please be aware:
- Installers do not move furniture or make electrical connections.
- Installers will perform a final inspection at the time of measurement, which may result in an adjustment to the original installation cost.
- Guarantees apply to the product itself, not the site conditions.
- Installers are not responsible for pets, so please ensure they are in a safe space away from the installation area.
- The area must be cleared of obstructions before the installation begins.
- Installers will only bring merchandise for installation. Any other items must be picked up at our showroom.
- Fees apply for removing existing hardware or drapery panels.